Mental Health Support
Learning Disabilities
Challenging Behavoiur
Dementia Support
Alzheimer’s Society
Offers information and support to people affected by dementia in England, Wales, and Northern Ireland.
Suicide Support
Autism Support
Speak to a member of SRS team today, call us on 01224 467897
Frequently asked questions
Q: What services does Specialist Resource Solutions provide?
A: We provide high-quality social care services, including personal care, respite care, and support for independent living. Our aim is to empower individuals to live fulfilling lives in their communities.
Q: Who are your services for?
A: Our services are for individuals aged 16 and over who require support due to physical disabilities, learning disabilities, mental health needs, or other challenges.
Q: How can I contact Specialist Resource Solutions?
A: You can reach us via our contact page on the website, by phone, or email. Our phone number is: 01224 467 897, our email address is: enquiries@srscare.uk Visit our "Contact Us" section for more details.
Q: How do I know if I’m eligible for your services?
A: Eligibility depends on your individual needs and local authority funding criteria. Contact us for guidance on assessments and eligibility.
Q: What is Self-Directed Support (SDS)?
A: Self-Directed Support is a way of giving individuals more choice and control over the social care services they receive. It allows people to manage their own care budget and decide how it is spent.
Q: Am I eligible for Self-Directed Support?
A: Eligibility for SDS is determined by your local authority. If you require social care services, you will typically undergo an assessment to determine your needs and whether you qualify.
Q: What are the different options under Self-Directed Support?
A: The main SDS options include:
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Direct Payments (you receive the budget and manage it yourself).
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Managed Account (your local authority manages the budget on your behalf).
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A combination of both. We can help you understand and choose the option that suits you best.
Q: Can Specialist Resource Solutions support me with SDS?
A: Absolutely. We offer guidance on managing SDS, planning your care budget, and ensuring your care meets your individual needs.
Q: How do I apply for Self-Directed Support?
A: Start by contacting your local authority’s social care department. They will conduct an assessment and discuss your care needs and budget. Let us know if you need help navigating the process.
Q: Can I change my Self-Directed Support arrangements later?
A: Yes. If your needs or circumstances change, you can review and adjust your arrangements with the local authority. We’re here to help if you need advice.
Q: How do you ensure high-quality care?
A: All our staff are fully trained, certified, and undergo regular professional development. We adhere to strict industry standards and regulatory requirements to ensure the best care.
Q: Can you provide care at short notice?
A: Depending on availability, we can accommodate urgent or short notice care requests. Please contact us as soon as possible to discuss your needs.
Q: Can I choose my own caregiver?
A: We work closely with you to match caregivers based on your preferences and needs, ensuring you feel comfortable and supported.
Q: Do you offer support for family caregivers?
A: Yes, we provide respite care services to give family caregivers time to recharge while ensuring their loved ones receive high-quality support.
Q: How much do your services cost?
A: Costs vary depending on the type and level of care required. We offer a free consultation to discuss your needs and provide a clear breakdown of costs.
Q: What funding options are available?
A: Many of our clients use local authority funding, personal budgets, or direct payments under Self-Directed Support. Private payment options are also available.
Q: Do you help with funding applications?
A: Yes, we can provide advice and guidance on accessing funding and navigating the application process.
Q: How can I provide feedback about your services?
A: We value your feedback. You can share your thoughts through our website, by email at: feedback@srscare.uk or by speaking directly to a member of our team.
Q: What should I do if I’m not satisfied with my care?
A: Please contact us immediately so we can address your concerns. We take all complaints seriously and aim to resolve them quickly and effectively.
"
Can't thank the
team for all the
support they gave
my wife on the
discharge from
hospital, they
were so good with her and did all the things to help her that I could not- they were brilliant!
John
"
Having someone to be able to converse with Dad in his own language has been amazing, Dad's face lights up when Ilona comes in or when Marek appears on the screen.
Sophia
"
The entire team are stars in the eyes of our family, what they did for my mum up till the end was nothing short of amazing, thank you all so much for everything and beyond.
George
"
We would like to show our appreciation for the kindness, compassion and support you gave our mum. It was so good for mum to have such wonderful care and for us to know she was in the safe hands.
Karen
Certificates
Accreditations
